Betway has been up and about for over 15 years now and managed to build itself a good name thanks to flawless soft, stress-free banking and great customer service. At least so it says in their advertisement. Betway holds licenses of the governments of Malta and the UK.
All the games at Betway are from Microgaming or IGT or NetEnt. They have been leaders in online gambling for quite a while now and well-known for the quality of their slots and live-dealer features. The casino is aimed mainly at the residents of the UK and Ireland. There is a long list of restricted countries and territories. Their residents might be refused to register at the casino or to redeem its bonus offers. Betway doesn’t take gamblers from the US or any of its outlying territories.
You may play at the casino or make sports bets either online from your browser or via a mobile app. They have separate apps for the casino and for the bookie. The apps are compatible with both iOS and Android.
Here at Betway there is a great choice of gaming options. We get all sorts of slot machines including retro ones and the progressives. There is also a great selection of poker and other table games. The live casino section apart from Microgaming features NetEnt and Evolution gaming machines. Here the choice is almost endless: plenty of roulettes, blackjack, baccarat and poker tables in all shapes and sizes. Apart from the regular and live casino, there is also a huge sports betting section.
As for the banking options, we failed to find any details whatsoever. As far as we understood there are only Visa, Visa Electron, Neteller and PayPal available for money transfers. We failed to find any further details on either the limits or the fees. All we know, they exist.
Betway’s bonus and loyalty programs we have also found a little confusing. As the Promotions section was empty, it took us hell of the trouble to find any sign of promos whatsoever. There are three possible welcome offers for new players. The first is a 100% match of up to €/$250 on the first deposit. The second is a 25% match of up to €/$250 on the second deposit. On the third deposit you may get a 50% match of up to €/$500.
To withdraw the bonus and the winnings associated with it you would have to play the bonus sum through 50 times. Certain regulations apply here. There are, for instance, stake limits and different contributions towards meeting the playthrough terms for different games. All slots and parlor games contribute as much as 100%, but some table games contribute only 8%. The rest of the games and all sport bets don’t contribute towards meeting the requirements at all.
There are also some offers for the regulars. For example, the Friday through Sunday extra reward for spinning slots. To qualify, you have to deposit at least £/€/$20 and wager no less than £/€/$50. You may wager on any of the casino slots with this money. Depending on the progress you make, you will be awarded with bonus spins and free sports bets. The offer comes with a standard for the regulars wagering requirements of 30x.
All the aforementioned promos were for the regular casino only. But there are some offers for the live casino fans, like Real Roulette Leaderboard. The offer is valid for the gamblers from the UK only. To take part you have to opt in and stake £10 on any Real Dealer game to receive one point towards leaderboard. Depending on the progress real cash prizes will be awarded to 175 top gamblers. The top prize here is a £1,000 cash reward. The rollover terms here are standard — 30 times the bonus.
Frankly speaking, we didn’t enjoy the Betway. It’s true, their credentials and licensing are impressive, games are awesome, live-dealer options are cream of the crop and the bookie section is also a catch. But all of them are awesome when taken separately. Because the way they are organised is a disaster here. The site is confusing. We literally struggled to get some essential information every gambler would need. We could find only three promo options. The section with promos is empty, so we had to follow the landing page banner link. Crazy really! What’s wrong with introducing promos to new customers? We understand, UK gambling can be tough and confusing and this situation is probably caused by the fact that all the promos are geography sensitive. But have our word on it, no newbie would bother looking so far as we did.
The next bummer was with banking! There is no section with banking information whatsoever. We don’t know any limits or times or terms. We could find nothing at all. There were only two options to deal with this lack of information. First, to register and figure out your banking options afterwards. Wild joy right? Say you have a MasterCard, what would you do next? The second option was to contact the support. It was also in vain. To receive help, you also have to register first and there is no live chat available.
The design of the site looks great, but that is pretty much it. It is constantly glitching, pages don’t open, the tech support info page simply didn’t download. We have spent a whole bunch of time trying to figure the site out and find the information to share with you, but it was all in vain. If you have some time to spare doing the same, then go ahead.